WHAT WE DO

HELPING LEADERS TAKE ON COMPLEX ISSUES

Clients have trusted Solution Experts for 20 years. Our insight, deep domain knowledge and market-leading capabilities help our clients be ready for what’s next.

INVENTING THE FUTURE

Solution Experts serves our clients as their essential partner, solving problems and reimagining the art of the possible. We blend a breadth of management consulting, technology and business development expertise together with products to deliver the right breakthrough ideas. We bring together cohesive teams with diverse backgrounds, knowledge and skills. And together, we help clients move ahead.

EXPLORING NEW IDEAS

Solution Experts has a proud 20-year legacy of shaping thought. We invent new ways to work smart and manage change. We engineer rapid prototypes and advanced cyber solutions. We break new ground in data and analytics. And we convene leading thinkers to conduct major studies and solve wicked problems. Today, Solution Experts is building new partnerships with small businesses, technology giants and research teams. Together, we’re exploring new ideas and bringing new solutions to market.

ENGAGING PEOPLE AND COMMUNITIES

Solution Experts believes in service to our country—and our communities. Our people engage in elite, mission-critical work for governments, businesses and non-profits. We also extend our spirit of service to local communities where we live and work. We volunteer our time and talents. We support community groups. And we help those in need, at home and abroad.

Optimize your Organization

STRATEGY AND TECHNOLOGY CONSULTING TO IMPROVE MISSION AND BUSINESS EFFECTIVENESS

How do government and business leaders keep pace with change while ensuring cost efficiency and overall effectiveness? Solution Experts management consulting services help you achieve more with less in strategic alignment with your mission and objectives.

Government and commercial organizations face increasing pressure to control spending while simultaneously improving services and aggressively pursuing a variety of strategic initiatives. In the public sector, agency leaders must manage their organizations for greater accountability, transparency, and spending effectiveness. Business executives also must find ways to reduce costs while mitigating risk, and innovating to keep pace with rapidly evolving technology and regulations.

Solution Experts management consulting services can help clients address these seemingly contradictory objectives.

An industry leader with a rich heritage in management consulting, Solution Experts works with clients to support their strategic transformation agendas and build programs in alignment with organization’s goals and mission. With the right management consulting partner, streamlining business processes, reducing fraud, waste and abuse, and improving productivity become important levers for accomplishing mission and business objectives.

Our strategic capabilities span the gamut of management consulting:

  • Strategy and change
  • Organization and process improvement
  • Human capital, learning and strategic communications

Technology

ADVANCED TECHNOLOGY CONSULTING SERVICES TO ACHIEVE MISSION AND BUSINESS OBJECTIVES

As commercial and government organizations address 21st century challenges, they are meeting many business and mission-critical objectives through advanced technology. Solution Experts Hamilton supports them through our unique technology consulting services.

Solution Experts’s technology consulting services provide clients with highly skilled experts and engineers who maintain a deep knowledge of leading technologies. Our consultants combine their specialized skills with the firm’s proven problem-solving approach, ensuring that we understand a client’s mission and objectives. Our consulting approach, combined with client insight and technology acumen, provides us with the unique ability to design, develop and implement the optimal technology solution for the client.

Our areas of expertise in technology consulting services include:

  • Cyber Technologies: Our cyber technology solutions enable secure information exchange, transport, storage, and operations, helping clients navigate cyberspace with trusted and secure networks, systems, information, and delivery solutions.
  • Systems Development: Our systems development technology consulting services include developing software to automate business processes, improve client service, solve business and mission requirements, and share information effectively and securely.
  • Strategic Technology and Innovation: We apply technology strategy, management, and analysis as well as enterprise architecture and design expertise to address our clients’ strategic technology agendas. Our focus is on emerging technologies, as technical innovation is increasingly central to our clients’ success.

Services

Solution Experts (SE) is a leading IT consulting firm, serving education, public sector and commercial clients in the U.S. and around the world. While many organizations invest heavily in their IT systems, often times they don’t receive the benefits to justify these investments. We specialize in developing actionable plans to help you identify and maximize the benefits of your IT systems.

Solution Experts offers a full range of Information Technology (IT) Management Consulting services as well as Network and Infrastructure Services:

  • Strategic Planning
  • Organizational Transformation
  • ERP Support
  • ERP Requirements and Planning
  • Project Management
  • Process Improvement
  • Interim IT Management
  • Network & Infrastructure Services
  • Exchange 2013, Google Apps, Office 365 Deployment
  • End Point Management
  • Network and Application Monitoring
  • Security, Privacy and Compliance
  • Identity Management
  • Security Assessments
  • Establish Strategic IT Goals
  • Assess Readiness for Change

STRATEGIC PLANNING

We combine extensive management experience with proven methodologies to create practical and customized approaches to help each client address its planning needs. Our approach often include several areas:

Assess your current situation: Where are you?

  • Review/Define Strategic Goals & Drivers
  • Assess Performance Effectiveness
  • Assess IT Service Effectiveness
  • Assess IT Organizational Effectiveness
  • Assess IT Alignment with Organizational Goals

Determine your vision: What do you want to become?

  • Conduct Industry/Peer “Best Practices” Review
  • Conduct Emerging Technology Scan
  • Establish Strategic Vision
  • Establish Strategic IT Goals
  • Assess Readiness for Change

Develop your plan: How do you get there?

  • Develop Business / Institutional architecture
  • Develop IT Architecture
  • Develop IT Standards / Policies
  • Develop Long Term IT Strategies
  • Develop Potential Project/Initiative List
  • Justify and Prioritize Projects/Initiatives
  • Develop Implementation Plan
  • Develop New IT Organizational Model
  • Develop IT Governance Model

NETWORK & INFRASTRUCTURE SERVICES

We help our clients build and manage highly available and secure network and IT infrastructure solutions that ensure the successful deployment and administration of their applications and communications infrastructure.

Identity and Directory Services

  • Identity Management Roadmaps, Vendor Selection and Architecture
  • Identity Management Implementation (Microsoft Forefront Identity Manager)
  • Enterprise Directory and Authentication Architecture
  • Active Directory Design, Migrations and Consolidations

Cloud and Email Migrations

  • Cloud Provisioning and Migrations (Google Apps and Office 365)
  • Email and Collaboration Assessments, Migrations and Consolidations
  • Email Design and Deployment (Microsoft Exchange Server, Unified Messaging and Lync)

Endpoint Management and Security

  • Endpoint management strategy and assessments
  • Endpoint Management and Security solutions design and deployment (Microsoft Systems Center Configuration Manager)

SECURITY, PRIVACY AND COMPLIANCE

IT security, privacy and regulatory compliance challenges are growing and becoming more complex every day. We offer a full range of assessment and remediation services to help our clients identify exposures, remediate weaknesses and most importantly reduce risk.

We specialize in:

  • Security Assessments and Remediation
  • Security Strategies and Planning
  • Security Policy and Procedures Development
  • Incident Response and Audits
  • Vulnerability Scans and Penetration Testing
  • Application Security and Controls
  • Identity Management Solutions
  • Single Sign-on and Federation
  • Regulatory Compliance and Controls
    • Identity Theft Red Flags Rule
    • HIPAA
    • FERPA
    • PCI DSS
    • GLBA
    • Sarbanes-Oxley

INTERIM IT MANAGEMENT

For a variety of reasons, many organizations find themselves in the position of either

  • Temporarily not having someone to fill a critical IT management position, or
  • Needing someone to come in cleanup major problems within the IT organization.

Our firm has highly experienced IT Executives who can serve an interim management role. They will provide management for the organization, determining its strengths and weaknesses, and work to improve the effectiveness of the entire organization.

We provide Interim IT Management for engagements lasting three months or longer.

  • Chief Information Officers (CIOs)
  • Infrastructure Management Directors
  • Security and Vulnerability Management Directors
  • ERP Support Managers
  • Web Development Directors
  • Help Desk Managers

DEFINING YOUR PATH TO SUCCESS!

First, we determine what you want your business to produce, or its output. This is not a trivial task, and it takes some people years to truly understand this for themselves.

DESIGN THE PATCH TO SUCCESS!

This is where you start organizing everything into the set of processes that will run your business. Notice all the upfront work that’s done before you get here.

MEASURE SUCCESS!

You need to consider who will benefit from your service (i.e., your clients), and what their definition is of a quality service. The best way to do this is ask them.

VERIFY THE TRANSFORMATION TO SUCCESS!

This phase starts with prototyping. Try out your process on a small scale in the real world and see what happens.

ANALYZE STEPS TO SUCCESS!

In our brainstorming phase, you start putting down ideas for how to systematically run your business to accomplish your goals and provide a quality service for your clients.