We focus on helping clients plan for the impact that a new ERP system can have on an institution (organization, technology, processes, and culture). We approach these projects as a multi-phased effort: Establish Transformation Guidelines to define how the school wants to run its business processes in the future; Utilize Process Transformation / Improvement to provide the details on how the processes should be performed; Product Deployment strategy and support; post-installation support planning. These same tools have also proven highly successful in helping institutions drive services improvements within existing ERP environments.